Application
This unit describes the skills and knowledge required to complete a search of the public record. This involves planning and conducting the search and obtaining, storing and reporting the information according to instructions. Searches may be carried out using digital databases.
The unit applies to individuals who must access public records in a work environment, with assistance.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
1. Plan search | 1.1 Identify information required from search process 1.2 Identify information sources and procedure for obtaining information 1.3 Plan work according to specified timelines |
2. Undertake search | 2.1 Access and complete search request form 2.2 Identify costs associated with the search 2.3 Lodge search request form 2.4 Obtain record of lodgement and store according to organisational policies and procedures |
3. Finalise search | 3.1 Obtain search results and check that information needs have been met 3.2 Store required documents according to organisational policies and procedures 3.3 File records of expense according to organisational policies and procedures 3.4 Advise required personnel of search outcome and report outstanding issues and matters than cannot be resolved within scope of own role |
Evidence of Performance
The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:
carry out a search of the public record at least three times.
Evidence of Knowledge
The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:
organisational policies and procedures relating to carrying out searches of public records
codes of conduct including those relating to:
privacy and confidentiality
use of company property
duty of care
ethical behaviour
conflict of interest
compliance requirements related to research and access to public records
legal terminology in relation to the relevant area of law and the appropriate legal process
location and appropriate search procedures of relevant search sources, including online information locations
standard problems and resolutions in the sourcing and delivery of information
roles and responsibilities of internal and relevant external individuals and authorities.
Assessment Conditions
Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.
This includes access to:
office equipment and resources required to complete search processes described in the performance evidence
legislation and regulations relevant to public record searches.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Foundation Skills
Learning | Plans and organises a routine job, identifying possible risks and accessing relevant resources |
Reading | Identifies and interprets textual information to determine job requirements Checks information for accuracy |
Writing | Completes a range of forms accurately and legibly using correct technical vocabulary |
Oral Communication | Listens to clear, sequenced instructions of several steps, and asks clarifying questions as required |
Numeracy | Calculates and records details of search fees and time estimates |
Technology | Uses organisational file sharing and storage systems |
Sectors
Technical Skills – Legal Services